FAQs

We make it our business to anticipate any of the questions you may have

Payroll

What does managed payroll processing include?

Managed payroll processing covers the full administration of worker payments, including calculating gross pay, deducting the correct taxes and National Insurance contributions, processing PAYE or CIS payments, and issuing payslips. It also includes submitting required reports to HMRC and ensuring compliance with current legislation, so workers are paid accurately and on time without needing to manage the complexities themselves.

How often will I receive my payslip?

Payslips are typically issued each time you are paid. This is usually on a weekly basis. Each payslip provides a full breakdown of your earnings, deductions, and net pay for that period.

Do you ensure tax is deducted correctly?

Yes. All tax and National Insurance deductions are calculated in line with current HMRC regulations. The payroll process is fully compliant, ensuring the correct amounts are deducted at source and giving you peace of mind that your tax obligations are being handled properly.

Is this service suitable for CIS subcontractors?

Yes. This service is suitable for CIS subcontractors as well as PAYE workers. For subcontractors, deductions are made in accordance with the Construction Industry Scheme (CIS), ensuring the correct tax is applied and reported to HMRC, while still providing clear payslips and streamlined payment processing.

Umbrella Payroll

When will I receive my payslip?

Payslips are usually issued on a Wednesday afternoon. This can be subject to change depending on Bank Holidays.

What is the difference between my headline rate - that is on my payslip and my hourly rate?

The hourly rate on your payslip is higher than your agreed-upon rate. This is to ensure that we can charge your employer the National Insurance that they have to pay into your NI pot on your behalf.

Why does my payslip show two figures for National Insurance?

Your payslip will show the National Insurance contributions made by you and your employer as two separate figures.

Holiday Pay

PAYE Umbrella contractors are Pebble employees and are entitled to holiday pay based on 28 days’ holiday (including bank holidays) per year. The preferred method of payment for holiday is on a weekly basis in your wages and shown on your wage slip.

Self Assessment Tax Returns

1. What information do I need to provide for my tax return?

You’ll need basic personal details (such as your UTR and National Insurance number), income records (employment, self‑employment, dividends, rental income, etc.), and any relevant expense receipts. Don’t worry we provide a full guide as to what we need from you and if anything is missing, we can guide you on how to retrieve it.

2. How long does the process take once I’ve booked?

After your booking, we give you a couple of weeks to provide us with all the documents we require and then typically complete your return within a 5-10 working days, If anything delays the process, we’ll keep you updated.

3. Can you file my tax return directly with HMRC?

Yes — once you’ve approved the final version, we submit it securely to HMRC on your behalf and confirm when it’s been filed.

If you are a due a rebate we will request your bank details and your rebate will be paid directly to you.

When will I receive my payslip?

Payslips are usually issued on a Wednesday afternoon. This may change depending on Bank Holidays.

What is the difference between my headline rate - that is on my payslip and my hourly rate?

The hourly rate on your payslip is higher than your agreed-upon rate. This is to ensure that we can charge your employer the National Insurance they have to pay into your NI pot on your behalf.

Why does my payslip show two figures for National Insurance?

Your payslip will show the National Insurance contributions made by you and your employer as two separate figures.

Holiday Pay

PAYE Umbrella contractors are Pebble employees and are entitled to holiday pay based on 28 days’ holiday (including bank holidays) per year. The preferred method of payment for the holiday is weekly, as shown on your wage slip.

Making Tax Digital (MTD)

What is Making Tax Digital (MTD)?

Making Tax Digital is a UK government initiative by HM Revenue & Customs to modernise the tax system.

Instead of paper records or manual submissions, you:

  1. Keep digital records
  2. Use MTD-compatible software
  3. Submit updates to HMRC online

Who needs to follow it?

You must use MTD for Income tax if you are self employed or are a landlord making over £50,000 (from those professions).

From April 2027 this threshold will drop to £30,000

What do you actually have to do?

If you’re affected by MTD you’ll need to:

  1. Keep digital records of expenses and income
  2. Send quarterly updates to HMRC
  3. Submit a final annual declaration (replacing your Self Assessment tax return)

Do I need special software?

Yes, unless you get us to do it for you you will have to pay for an approved MTD-compatible software.

 

Office Hiring

what booking options are available?

Our office space can be hired by the hour, half day, or full day, depending on what works best for you.

What facilities are included?

Guests have access to Wi-Fi, a printer, Smart TV for presentations, and shared kitchen facilities including a coffee machine and fridge (please bring your own milk).

Is the space suitable for meetings?

Yes, the space works well for meetings, workshops, client appointments, or quiet focused work.

Can i book the space regularly?

If you’re looking for regular use, please contact us and we’ll be happy to discuss options that work for both of us.

What if the time I want isn't available online?

If you can’t see the time or space you need, please get in touch and we’ll do our best to accommodate your request where possible.

contact us

Take the stress out of payroll today

Stop worrying about tax, insurance and compliance. With transparent pricing and expert support, we make managing your earnings straightforward from day one.